I function as a Chief Digital Officer, Chief Experience & Chief Product Officer. I recruit, develop and lead top-tier teams that drive digital transformation. I have experience in several industries: technology start-ups, e-commerce, retail, food & beverage, hospitality, automotive & insurance.
Leveraging 25 years of experience, I recruit, build and lead digitally-forward organizations to develop thoughtful products that enhance life, work and play. I've founded companies and worked at Fortune 100 companies and bring deep + broad capability that connects the dots between people, business and technology.
As a hands-on technology leader, I am proud that millions of people use the products I've helped to build each and every day.
We are a company of automotive experts, with offices in the US, UK, Germany and Canada. You may know us as the global leader in classic car insurance but we’ve long since moved beyond insurance to offer so much more. I am leading a team that is developing some of the most innovative digital experiences for automotive enthusiasts - both online and physical.
Kelly leads Hagerty’s enterprise digital strategy, capitalizing on emerging opportunities to support our rapid growth.
Based in Las Vegas NV, MGM Resorts International is a $19 billion global entertainment company featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM has 80,000 employees and is recognized as one of FORTUNE® Magazine's World's Most Admired Companies®.
MGM Digital Ventures is the hub of technology innovation for the company. It exists to create breakthrough, out-of-the-box guest experiences. This was an important first step towards a sweeping transformation, building a new company with a single, unified vision for the future.
Upon starting MGM Digital Ventures, I set out to begin the transformation of the customer experience. This included setting the vision & hiring a world-class team who developed some of the most compelling application experiences in the hospitality industry. I also managed our e-commerce business, which drove $820 million annually in bookings, growing 14% annually.
I led the design, product management, engineering and test teams that developed all of the company's consumer-facing experiences.
While at Starbucks, I conceived the global approach to designing and building apps across our 72 markets. Our team set to work to create our first global design kit at a scale never before seen in retail.
I started at Starbucks working in China. From Shanghai, I created the technology organization and outlined a plan to execute the finest digital experiences in the country. We started with a mobile strategy and developed the most popular retail application in China. The result of that work is a digital payment and loyalty program that is the most pervasive of any other B2C company outside of the primary social networks in the country.
Starbucks China: an omni-channel experience consisting of in-store, membership, loyalty and digital commerce. Our team led the new, unified architecture that sits at the core of Starbucks China digital products. I also helped develop and execute a wide range of strategic partnerships with the leading technology companies.
While in China, I had the opportunity to work on partnerships with the largest technology companies in the country.
I launched one of the earlier seed-stage efforts in the Pacific Northwest, called Curious Office. We have incubated and invested in dozens of companies, and we participated in some notable exits to companies like these:
Check out my work history or bio.